Passionate Customer Service was established to support the professionals of the industry who want to go beyond transactions and create permanent relations with their customers. Our workshops are designed to be interactive, practical and result-oriented, so that each participant leaves with strategies that they can use immediately.
At Passionate Customer Service, we believe that brilliant customer service is central to success in the travel, tourism, and hospitality industry. Our goal is to equip the professionals with knowledge, skills and confidence that will help in enjoying a wide customer base and having repeat clientele.
We are a small team of highly qualified professionals with relevant training backgrounds. Our team is led by Shishir Nargundkar who has over 40 years of rich experience in the travel, tourism and hospitality domain.
About the Workshop
Our one day interactive workshop is packed with hands on activities such as role plays, team building exercises, trade related quiz and coffee breaks.
